Customer service at its best

    To: jlc@mail.utexas.edu
    Subject: Joanna - Your CD Baby Order!
    From: CD Baby loves Joanna <orders@cdbaby.com>
    Date: Sat, 30 Jul 2005 19:56:45 -0700 (PDT)

    Joanna - 

    Thanks for your order with CD Baby!

    Your CDs have been gently taken from our CD Baby shelves with
    sterilized contamination-free gloves and placed onto a satin pillow.

    A team of 50 employees inspected your CDs and polished them to make
    sure they were in the best possible condition before mailing.

    Our packing specialist from Japan lit a candle and a hush fell over
    the crowd as he put your CDs into the finest gold-lined box that
    money can buy.

    We all had a wonderful celebration afterwards and the whole party
    marched down the street to the post office where the entire town of
    Portland waved 'Bon Voyage!' to your package, on its way to you, in
    our private CD Baby jet on this day, Saturday, July 30th.

    I hope you had a wonderful time shopping at CD Baby.  We sure did. 
    Your picture is on our wall as "Customer of the Year".  We're all
    exhausted but can't wait for you to come back to CDBABY.COM!!

    Thank you once again,

    Derek Sivers, president, CD Baby
    the little CD store with the best new independent music
    phone: 1-800-448-6369  email: cdbaby@cdbaby.com
    http://www.cdbaby.com

Wow. I feel awfully special after getting that message! Heh.

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